About this role

Nova Talent are hiring an experienced Technical Coordinator for a leading UK Confectionery Distributor, based across two sites in Loughborough and Sutton-in-Ashfield. This is a brand new opening to be part of an inspiring and dedicated team, reporting in to the Senior Product Technologist.

This is a fantastic opportunity to join a growing and innovative business, and be part of a vivacious and supportive team! Working for this people centric organisation, successful applicants and will play a pivotal role within the Technical Team function.

Some of the perks for working as a Technical Coordinator:

Hybrid Working (1 day per week) Mon-Fri 37.5 hours

Working within a vibrant and supportive team that will help you develop in to the role

Full Induction and training (role will be fully on site during the initial training)

25 days holiday, plus bank holidays

Life Assurance

Salary of £30,000/pa

A typical day as a Technical Coordinator:

Daily management of all incoming Technical queries through the Technical inbox, coordination and escalation to other team members as required

Respond to general enquiries and general information requests

Complete customer specific technical documents ensuring commercial confidentiality is maintained

Highlight any complaint trends to the Technical teams

Generate or follow through to root cause and close out any Supplier non-conformances raised by the business

Generate and communicate KPIs to the business

Request and log product specifications and relevant documents from suppliers

Complete the review of product specifications and technical documents for live products at pre-determined intervals

Build and maintain external customer and supplier relationships with both technical and product development teams

What we are looking for:

Technical and quality experience within the food manufacturing

Outstanding attention to detail with excellent administrative and strong communication skills

Good relationship building skills with both internal and external stakeholders

An understanding of the principles of GMP and Global Food Safety Initiatives

Be data driven and analytical

Must have access to own car and driving licence